FAQs

I’m confused, who is this for?
Our services are for anyone who wants to preserve cherished family stories as a keepsake for their loved ones. Whether it’s capturing the wisdom and memories of older relatives, new parents documenting the early days of parenthood, or creating a way for future generations to connect with their roots, we help you celebrate and safeguard these meaningful stories.

What types of questions will be asked?
We will focus on capturing stories, milestones, and life lessons. The pre-interview allows us to discuss specific topics and tailor the interview to ensure your loved one’s story is told in the most impactful way.

How can we share the final video with family and friends?
Once the video is finalised, we provide you with a digital file that can be easily shared with family and friends. We also provide a Flash USB drive with the footage.

What kind of experience does your team have?
Our founders are professional filmmakers with extensive industry experience. We also work with talented crew members who have contributed to anything from commercial projects to feature films, ensuring your project is crafted with expertise and attention to detail.

Can we include messages or advice for future generations?
Absolutely! Many clients choose to include heartfelt messages or advice for their children, grandchildren, or other family members. This is a great way to leave a personal legacy.

Is there a deposit?
There is a non-refundable deposit on all projects.

Can I buy a gift card for your services?
Yes, we offer gift cards that can be used for our services. They’re a thoughtful way to help someone capture their stories. Get in touch for more details.

Do you offer custom packages?
Yeah! We offer custom packages tailored to your specific needs. Get in touch with us, and we’ll discuss your requirements and create a package that works best for you.

Do you travel for interviews?
We’re based in Dublin but of course, we can travel to your location for interviews. Please contact us to discuss logistics and travel fees!

What kind of equipment do you use for the interview?
We use professional video and audio equipment to ensure the highest quality production for your project. This includes high-definition cameras and advanced sound recording equipment.

Can we choose the style and tone of the video?
Yes, we work with you to understand the style and tone you're aiming for. Whether you want a heartfelt, nostalgic tone or something more casual, we will tailor the video to suit your vision.

How do I pay for the service?
At the moment we accept payment through Bank Transfers & Revolut. A deposit is typically required to begin the project, with the remainder due upon delivery of the final video.

Do you offer gift certificates or packages for special occasions?
Yes, we offer gift certificates and packages that make perfect gifts for milestone events like anniversaries, birthdays, or family reunions.

Is there a limit on the number of people participating in the interview?
Our interviews are designed for one person. If you'd like to include additional participants, this can be arranged for an additional cost. Contact us for details on adding more people to your project.